Five characteristics of successful business communicators

The business is about successful communication, be it non-verbal, verbal, written, analog or digital. Leaders, 
managers, and salespeople need to be skilled communicators to perform their roles effectively. English Pro 
Training Institute offers a variety of invaluable e-learning courses and modules designed to develop effective 
communication skills and equip business leaders with the skills needed to communicate securely, powerfully 
and persuasively in various situations that they may encounter in the course of their duties. Good business 
communication is vital to building relationships, successful sales,  influencing negotiations, delivering presentations,
solving problems and many other facets of the role of a manager or seller.

Although effective and hands-on training is an invaluable tool for improving business communication skills, 
the best communicators have certain qualities that enable them to hone and maximize their abilities. By using these features, 
anyone should be able to communicate more securely and efficiently.

The five characteristics of successful business communicators are:

Read also: The importance of good communication in the workplace

Proactive participation

Good communicators are proactively seeking opportunities to develop their skills by, for example, appropriately contributing 
their opinions and knowledge in group discussions or meetings rather than just leaning back and letting the conversation flow around them. 
Other opportunities may include volunteering as chair of a meeting or steering committee or giving a speech or presentation. 
Being proactive rather than waiting to be asked to contribute suggests a communicator who is both capable and confident in his abilities.

Ability to learn from others.

Improving business communication is a journey, not a destination. There are always effective strategies and skills that others 
can learn and adopt for personal use. Successful business communicators are willing to be advised by those with greater skills
and experience, will seek training and development opportunities and will actively promote their knowledge when reading about the subject.

Listen rather than hear

Being a good listener is a sign of a successful communicator. Unlike just "hearing," listening means taking in information, processing it, 
understanding its context and meaning, and using these to form reasoned intelligent responses. Often, an unqualified communicator will only 
"hear" what is being said and will guess the context and meaning of an attempt to interrupt with an answer. An inability or unwillingness to 
listen properly can lead to misunderstanding and disruption of business communication.

Willingness to practice communication skills

The most successful communicators will practice every aspect of their daily communication and Every communicator can become better with 
practice,  from refining their telephone methods and techniques to improve their public or presentation skills to drafting and redrafting 
documents and style, emails to tones, and content are optimal.

Stay focused

Effective communication in the typical work environment demands that you pay attention to the person with whom you are communicating 
and do not lose focus as a result of distractions such as a ringing telephone or incoming email. In situations of group communication 
such as nerves or anxieties, meetings or presentations can cause loss of attention that is detrimental to communication; 
Successful communicators will adopt strategies and techniques to help overcome these distractions.

Good business communication skills are a valuable asset that every leader, manager or salesperson must aspire to obtain. 
For those who simply cannot attend courses in the classroom, English speaking course in Chandigarh Training's 
comprehensive E-learning platform offers a range of modules designed to develop and improve business communication skills 
while allowing delegates to learn when it is most convenient for them.